The new bank locker rules of the RBI are changing the functionality of the bank lockers in India with effect starting June 1, 2025. These changes incorporate transparent contracts, progressive remunerations, enhanced security inspections, and well articulated practices of unused lockers. All the locker owners should change in order to prevent inconveniences in their services and to secure their valuables.
Mandatory New Agreement
All the users of the current lockers have to sign an updated standard arrangement by the year 2025, December 31. This document articulates the rights and responsibilities of both the banks and the customers, what they can contain, steps of access, and the liability. On execution banks are required to furnish stamped, franked copies to avoid disputes in the future.
Tiered Rental Fees and Insurance
Locker fees are now charged on an annual basis, per locker, according to size and branch of operation (metropolitan lockers cost up to 20 percent more). Banks are required to post the fee schedules prominently at branches and on the Internet. Institutions will also have to ensure that locker assets are insured against theft, fire and also natural calamities and this limits exposure that customer might have suffered without insurance.
Enhanced Security Protocols
To open the lockers, biometric identification is made mandatory hence requiring a scan of the finger or iris. Change at point of sale will identify identity on a real-time basis and SMS or email alerts will be sent to the customers. Constant CCTV monitoring in the locker rooms should have footage archive of no less than 180 days of tracking.
Dual-Key Access System
In dual-key mechanism, the bank and customer keys are needed to open the locker. This will help to make sure that no one party has the ability to access the contents of the locks on their own. Lost-key retrieval will be in line with an established re-keying procedure with due customer consent.
Abandoned Locker Procedure
Locks that do not get used within three years are declared abandoned. Banks should also provide formal notices through registered entry as well as email prior to opening such lockers. Contents will be catalogued, stored safely and auctioned in case of abandonment even after serious attempts at notifications.
Allowed and Prohibited Items
Bank lockers are intended for secure storage of personal valuables only. Customers must avoid storing prohibited articles to prevent service termination.
- Allowed items include jewellery, property documents, insurance policies, and confidential papers.
- Prohibited items cover cash, arms, explosives, narcotics, perishable goods, and hazardous materials.
Customer Action Required
To comply with the 2025 rules, locker holders should:
- Install or enable reliable communication channels for instant alerts
- Review and sign the new locker agreement without delay
- Update their KYC details and ensure Aadhaar linkage
- Verify the insurance coverage and fee structure for their locker
Conclusion
The Bank Locker News Rules 2025 signify a drastic change towards professionalized and open windows on improvement of lockers through supervision of RBI. With the adoption of new agreements, tiered fees, and high levels of security, efficient procedures in the case of abandoned lockers, the banks and customers will be able to reduce the chances of controversy and to protect their possessions respectively. Act now to have access and the full protection of your valuables without interruptions.
Also read: Ration Card Rules 2025: Transparent, Efficient and Fair Subsidy Reforms Unveiled